1. Problem description
The hostname is using Cloudflare and cannot be activated with an TXT or HTTP validation token. To activate the custom hostname, the DNS target needs to point to the SaaS zone.
It means to CNAME this custom domain name to the fallback domain.
2. Solution
Suppose the fallback domain is:
callback.tsinbei.com
The custom domain name is:
custom.tsinbei.com
CNAME custom.tsinbei.com
to callback.tsinbei.com
and wait a minute or two for the domain status to change to "Active" in the Cloudflare console.
In addition, if the TXT verification can be used normally, the record value can be deleted after the verification is completed without affecting the host name.
Fix Cannot Verify Custom Hostname by TXT on Cloudflare
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